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Abstract White Waves

Frequently Asked Questions

How do I book a property?

To book a property with Risen Sun Homes, simply click on Vacation Homes at the top of this page. You will then be routed to a third party page for booking. Follow the prompts to reserve your vacation rental. The process is user-friendly, ensuring a quick and easy booking experience. For long term rentals, go to the View Rentals.

What is your cancellation policy?

Our cancellation policy varies by property. Most rentals offer flexible cancellation options, allowing guests to cancel up to a specific timeframe before check-in. Always review the property's terms for full details.

Can I change my reservation dates after booking?

Yes, you can request to change your booking dates. Please contact our customer service team as soon as possible to discuss your options and any potential fees involved in changing or cancellating your reservation.

What payment methods do you accept? 

We accept various payment methods including credit cards, debit cards, and popular digital wallets. This flexibility is designed to make the payment process seamless and convenient for all our guests.

Is there a minimum stay requirement?

Yes, many properties have a minimum stay requirement, typically ranging from two to seven nights, depending on the season and property type. Be sure to check the listing for specific minimum stay information.

Are pets allowed at your properties? 

Some of our properties are pet-friendly. Always check the specific property's details, as each listing will indicate whether pets are allowed to ensure your furry friends can join your getaway.

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